# Industry Collaboration (التعاون مع الشركاء), mapped to what Tondro Consulting configures

Pillar 3 of MoHESR's Outcome-Based Evaluation Framework, 20% of the score. For each KPI, this page lists the points the guidebook asks for and, against each point, how Tondro Consulting configures its offerings to meet it.

HTML version: https://www.tondroconsulting.com/uae/industry. The whole framework: https://www.tondroconsulting.com/uae.md

## KPI 3.1 Job Offer Post Work-placement (عروض العمل بعد إنهاء التدريب العملي)

- Weight: 5% of the institutional score
- Period: 3-yr rolling
- High: 50%
- Collected: Graduate Destination Survey plus data the institution provides.
- Guidebook pages: 32

The share of graduates offered a job by an organization where they did a placement.

### KPI 3.1: Every placement each graduate completed, with the host organization (Guidebook p. 32)

- Salesforce as SIS: Placements are recorded on the study plan with the host, dates and completion, and stay on the record after graduation.
- Alumni and Corporate Relations: Each host is one partner record, so every placement it has hosted is visible in one place.

### KPI 3.1: A confirmed job offer or employment from a placement host, made within 12 months of graduating (Guidebook p. 32)

- Alumni and Corporate Relations: When a graduate’s employer is recorded, it is matched against the partners that hosted that graduate’s placements, so a return offer shows on the record.
- Marketing Communications: Your destination survey asks graduates directly whether an offer came from a placement host, and the answer is stored on their record.

### KPI 3.1: The denominator: graduates of the cohort who completed at least one placement (Guidebook p. 32)

- Salesforce as SIS: Placement completion is a field on the record, so the denominator is a report on that field.

### KPI 3.1: The later start for medicine-related programs with mandatory post-graduation training (Guidebook p. 32)

- Salesforce as SIS: The program carries the rule and the report applies the one-year offset to its graduates.

### KPI 3.1: Your own collection, submitted with evidence for MoHESR’s consideration (Guidebook p. 32)

- Integrations: Filed from the record through the HEDB portal today, and through the Master API when it opens.
- Managed Services: Tondro prepares the submission each cycle with its respondent-level data.

## KPI 3.2 Student Participation Rate in Work Placements (معدل مشاركة الطلبة في برامج التدريب العملي)

- Weight: 8% of the institutional score
- Period: 3-yr rolling
- High: 90%
- Collected: Master API, collected today through the interim HEDB portal.
- Guidebook pages: 33

The share of graduates who completed a work placement before graduating.

### KPI 3.2: Which programs require a mandatory work placement (Guidebook p. 33)

- Salesforce as SIS: Each program record states whether a placement is mandatory and from which catalog year, so the programs in scope are defined on the record.

### KPI 3.2: Graduates of those programs with at least one placement that is formally part of the study plan (Guidebook p. 33)

- Salesforce as SIS: The placement is a requirement in the study plan, and the graduation audit shows whether each student met it.
- Student Advising: Advisers see which students have not yet secured a placement while there is still time to find one.
- Alumni and Corporate Relations: Host partners and their open places are on the partner record, so a student can be matched to a host with capacity.

### KPI 3.2: Students who joined before a placement became mandatory, flagged to MoHESR at submission (Guidebook p. 33)

- Salesforce as SIS: Each student’s catalog year is on the record, so students admitted before the change are identified by rule.
- Integrations: The flag is submitted with the return.

### KPI 3.2: Filing through the Master API as a three-year rolling average (Guidebook pp. 16, 33)

- Integrations: The return is produced from the record in the HEDB format today, and moves to the Master API as a change of transport.
- Managed Services: Tondro runs the return each cycle and keep a dated record of any change to a program’s placement rule.

## KPI 3.3 Joint Industry Courses (المساقات المشتركة مع القطاعات)

- Weight: 4% of the institutional score
- Period: 3-yr rolling
- High: 35%
- Collected: Master API, collected today through the interim HEDB portal.
- Guidebook pages: 34–36

The share of credit hours in courses developed or taught with industry.

### KPI 3.3: Credit hours per course, with general education, mathematics and basic sciences left out of both sides (Guidebook p. 34)

- Salesforce as SIS: Each course carries its credit hours and its category, so the excluded courses drop out of the numerator and the denominator together.

### KPI 3.3: Co-development evidence: industry input during planning on at least 20% of content and 10 contact hours, from named contributors (Guidebook p. 35)

- Salesforce as SIS: The course record names each industry contributor, the share of content they developed and the planning term.
- Alumni and Corporate Relations: Each contributor is a contact on the partner record, so a company’s work across courses is visible together.
- Slack for Education: Course planning with the partner runs in a shared channel, and that exchange is kept as the record of their input.

### KPI 3.3: Co-delivery evidence: at least 20% of contact hours taught by named industry partners, scheduled and mapped to outcomes or assessment (Guidebook p. 35)

- Salesforce as SIS: Industry-led sessions sit on the section timetable with the named instructor and the outcomes each session serves.
- Integrations: Sessions scheduled in the LMS are brought onto the section record.
- Agentforce: Before the return is filed, an agent checks each course marked joint against the criteria and lists those short of 20% or 10 hours.

### KPI 3.3: Courses taught by faculty with verified current industry attachment in the same subject (Guidebook p. 34)

- Salesforce as SIS: The faculty record holds the industry attachment, its subject area and the date it was last verified.

### KPI 3.3: Work placements in the study plan, counted as co-delivered courses (Guidebook p. 34)

- Salesforce as SIS: A placement course in the study plan is marked co-delivered, with the host named as the partner.

## KPI 3.4 Industry Contributions (مساهمات القطاعات (بالدرهم الإماراتي))

- Weight: 3% of the institutional score
- Period: 3-yr rolling
- High: AED 35M
- Collected: Master API, collected today through the interim HEDB portal.
- Guidebook pages: 37–38

The total money and in-kind value an institution receives from industry partners.

### KPI 3.4: Every contribution by its guidebook type: research funding, grants, client revenue, donations, endowment, in-kind, sponsorship and other (Guidebook p. 38)

- Alumni and Corporate Relations: Each contribution is recorded against the partner with one of the eight guidebook types, so the total by type is a report.

### KPI 3.4: In-kind contributions at documented market value (Guidebook p. 37)

- Alumni and Corporate Relations: An in-kind gift carries its valuation and the document behind it on the contribution record.
- TondroAI Extract: Extract reads the valuation letter or invoice and fills in the partner, amount and date for a person to confirm.

### KPI 3.4: Student sponsorships counted by the sponsor rule, where a government sponsor counts only if it intends to hire (Guidebook p. 37)

- Salesforce as SIS: The sponsor is on the student record with its type and any hiring commitment, so the rule is applied by field.
- Alumni and Corporate Relations: Each sponsoring organization is a partner record, linked to the students it sponsors.

### KPI 3.4: Revenue from courses and certifications delivered for industry clients (Guidebook p. 38)

- Continuing Education on Commerce Cloud: Corporate orders placed through the Commerce Cloud storefront are recorded against the client’s partner record, so that revenue counts toward the total.

### KPI 3.4: Partners of an accepted HEDB partner type (Guidebook p. 42)

- Alumni and Corporate Relations: Each partner carries its HEDB partner type, so a contribution from a type that does not count is caught before filing.

### KPI 3.4: Filing through the Master API as a three-year rolling average (Guidebook pp. 16, 37)

- Integrations: The total by type is produced from the contribution records in the HEDB format.
- Managed Services: Tondro reconciles the contribution records with finance each cycle before the return is filed.

Every agent on this page can run on Claude through Claudeforce, or on a self-hosted model where student data has to stay in the country.

Source: MoHESR, University Guidebook for Outcome-Based Evaluation Framework (OBEF), Version 11.5, 23 March 2026. English: https://www.mohesr.gov.ae/Documents/OBF%20University%20Guide%20-%20EN.pdf . Arabic: https://www.mohesr.gov.ae/Documents/OBF%20University%20Guide%20-%20AR.pdf . Page reviewed 22 September 2026.
