Resources for What’s Next

For registrars, admissions officers, CIOs, and other functional leaders facing the hard questions about modernization and AI.

Shifting enrollment, aging SIS platforms, and growing skepticism about the value of higher ed — the challenges are real.
This library is built for institutional decision-makers who need honest guidance, outcome-based case studies, and actionable playbooks — not more noise.

Crushing the Backlog: How Agentforce Accelerators Solve Higher Ed’s Messiest Workflows

Most higher ed AI tools are too complex and lack practicality. We took a different approach. This demo recap breaks down three high-friction admissions workflows using Salesforce Agentforce to prove that AI can be operational, governed, and deployed in a fraction of the traditional implementation timeline.

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Case Study, SIS Michelle Massa Case Study, SIS Michelle Massa

Aligning Systems with Strategy at Unity Environmental University

Unity Environmental University is a case study in intentional transformation. Recognizing the shifting landscape of higher education, the leadership team executed a bold strategic pivot to democratize access to environmental degrees. By embracing a hybrid, year-round model, they achieved what few institutions have: growing enrollment by over 1,000% while cutting costs for students and freezing tuition through 2030.

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