Resources for What’s Next
For registrars, admissions officers, CIOs, and other functional
leaders facing the hard questions about modernization and AI.
Shifting enrollment, aging SIS platforms, and growing skepticism about the value of higher ed — the challenges are real.
This library is built for institutional decision-makers who need honest guidance, outcome-based case studies, and actionable playbooks — not more noise.
Flagler College: A Case Study in Resilience and Partnership
Seven months into a critical Salesforce implementation, Flagler College's admissions team faced a failed project with their launch deadline weeks away. Their concerns had been dismissed by their vendor, forcing them to scrap the project and revert to their old system for another year. The experience revealed a non-negotiable requirement for their next search: a partner who already understood the high-stakes nature of admissions operations from day one.