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Pillar 3 · 20% of the score

Industry Collaboration التعاون مع الشركاء

Four KPIs worth 20 points together. Each one below is broken into the 20 points the guidebook asks for, and each point shows what Tondro Consulting configures to meet it. Choose an offering to see only its part.

Show what one offering covers

3.1 Job Offer Post Work-placement

عروض العمل بعد إنهاء التدريب العملي
Weight
5%
Period
3-yr rolling
High
50%
Collected
Graduate Destination Survey plus data the institution provides.

The share of graduates offered a job by an organization where they did a placement.

What KPI 3.1 needs, and what Tondro Consulting configures to meet it
What the framework needsWhat Tondro configures
Every placement each graduate completed, with the host organizationGuidebook p. 32
  • Placements are recorded on the study plan with the host, dates and completion, and stay on the record after graduation.
  • Each host is one partner record, so every placement it has hosted is visible in one place.
A confirmed job offer or employment from a placement host, made within 12 months of graduatingGuidebook p. 32
  • When a graduate’s employer is recorded, it is matched against the partners that hosted that graduate’s placements, so a return offer shows on the record.
  • Your destination survey asks graduates directly whether an offer came from a placement host, and the answer is stored on their record.
The denominator: graduates of the cohort who completed at least one placementGuidebook p. 32
  • Placement completion is a field on the record, so the denominator is a report on that field.
The later start for medicine-related programs with mandatory post-graduation trainingGuidebook p. 32
  • The program carries the rule and the report applies the one-year offset to its graduates.
Your own collection, submitted with evidence for MoHESR’s considerationGuidebook p. 32
  • Filed from the record through the HEDB portal today, and through the Master API when it opens.
  • Tondro prepares the submission each cycle with its respondent-level data.

3.2 Student Participation Rate in Work Placements

معدل مشاركة الطلبة في برامج التدريب العملي
Weight
8%
Period
3-yr rolling
High
90%
Collected
Master API, collected today through the interim HEDB portal.

The share of graduates who completed a work placement before graduating.

What KPI 3.2 needs, and what Tondro Consulting configures to meet it
What the framework needsWhat Tondro configures
Which programs require a mandatory work placementGuidebook p. 33
  • Each program record states whether a placement is mandatory and from which catalog year, so the programs in scope are defined on the record.
Graduates of those programs with at least one placement that is formally part of the study planGuidebook p. 33
  • The placement is a requirement in the study plan, and the graduation audit shows whether each student met it.
  • Advisers see which students have not yet secured a placement while there is still time to find one.
  • Host partners and their open places are on the partner record, so a student can be matched to a host with capacity.
Students who joined before a placement became mandatory, flagged to MoHESR at submissionGuidebook p. 33
  • Each student’s catalog year is on the record, so students admitted before the change are identified by rule.
  • The flag is submitted with the return.
Filing through the Master API as a three-year rolling averageGuidebook pp. 16, 33
  • The return is produced from the record in the HEDB format today, and moves to the Master API as a change of transport.
  • Tondro runs the return each cycle and keep a dated record of any change to a program’s placement rule.

3.3 Joint Industry Courses

المساقات المشتركة مع القطاعات
Weight
4%
Period
3-yr rolling
High
35%
Collected
Master API, collected today through the interim HEDB portal.

The share of credit hours in courses developed or taught with industry.

What KPI 3.3 needs, and what Tondro Consulting configures to meet it
What the framework needsWhat Tondro configures
Credit hours per course, with general education, mathematics and basic sciences left out of both sidesGuidebook p. 34
  • Each course carries its credit hours and its category, so the excluded courses drop out of the numerator and the denominator together.
Co-development evidence: industry input during planning on at least 20% of content and 10 contact hours, from named contributorsGuidebook p. 35
  • The course record names each industry contributor, the share of content they developed and the planning term.
  • Each contributor is a contact on the partner record, so a company’s work across courses is visible together.
  • Course planning with the partner runs in a shared channel, and that exchange is kept as the record of their input.
Co-delivery evidence: at least 20% of contact hours taught by named industry partners, scheduled and mapped to outcomes or assessmentGuidebook p. 35
  • Industry-led sessions sit on the section timetable with the named instructor and the outcomes each session serves.
  • Sessions scheduled in the LMS are brought onto the section record.
  • Before the return is filed, an agent checks each course marked joint against the criteria and lists those short of 20% or 10 hours.
Courses taught by faculty with verified current industry attachment in the same subjectGuidebook p. 34
  • The faculty record holds the industry attachment, its subject area and the date it was last verified.
Work placements in the study plan, counted as co-delivered coursesGuidebook p. 34
  • A placement course in the study plan is marked co-delivered, with the host named as the partner.

3.4 Industry Contributions

مساهمات القطاعات (بالدرهم الإماراتي)
Weight
3%
Period
3-yr rolling
High
AED 35M
Collected
Master API, collected today through the interim HEDB portal.

The total money and in-kind value an institution receives from industry partners.

What KPI 3.4 needs, and what Tondro Consulting configures to meet it
What the framework needsWhat Tondro configures
Every contribution by its guidebook type: research funding, grants, client revenue, donations, endowment, in-kind, sponsorship and otherGuidebook p. 38
  • Each contribution is recorded against the partner with one of the eight guidebook types, so the total by type is a report.
In-kind contributions at documented market valueGuidebook p. 37
  • An in-kind gift carries its valuation and the document behind it on the contribution record.
  • Extract reads the valuation letter or invoice and fills in the partner, amount and date for a person to confirm.
Student sponsorships counted by the sponsor rule, where a government sponsor counts only if it intends to hireGuidebook p. 37
  • The sponsor is on the student record with its type and any hiring commitment, so the rule is applied by field.
  • Each sponsoring organization is a partner record, linked to the students it sponsors.
Revenue from courses and certifications delivered for industry clientsGuidebook p. 38
  • Corporate orders placed through the Commerce Cloud storefront are recorded against the client’s partner record, so that revenue counts toward the total.
Partners of an accepted HEDB partner typeGuidebook p. 42
  • Each partner carries its HEDB partner type, so a contribution from a type that does not count is caught before filing.
Filing through the Master API as a three-year rolling averageGuidebook pp. 16, 37
  • The total by type is produced from the contribution records in the HEDB format.
  • Tondro reconciles the contribution records with finance each cycle before the return is filed.

Every agent on this page can run on Claude through Claudeforce, or on a self-hosted model where student data has to stay in the country.

Source: MoHESR, University Guidebook for Outcome-Based Evaluation Framework (OBEF), Version 11.5, 23 March 2026. English · Arabic. Page reviewed .

Salesforce as SIS

Salesforce Education Cloud run as the student information system, in place of the institution’s legacy SIS. Programs, enrollment, grades and transcripts sit on one record that every other office reads.

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Recruitment & Admissions

Recruitment and admissions on the same record the registrar keeps. Prospects, events, application review and decisions carry straight into enrollment without a handoff.

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Student Advising

Advisors see cases and notes beside the academic picture, with caseload views and referrals that carry their context.

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Alumni and Corporate Relations

The graduate record continues the student record, with employers, partners and engagement kept on it. On this map it also holds the institution’s corporate partners and what each one does with it.

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Continuing Education on Commerce Cloud

Continuing education on Commerce Cloud, with open enrollment sold like retail and corporate programs run as a sales pipeline. Every completion writes to the same learner record.

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Research Office on Salesforce

Research information on Education Cloud, in the same org as the student record. Projects, outputs, partners, funding, IP and student research are linked to the faculty, students and programs they belong to.

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Marketing Communications

Email journeys on Marketing Cloud, with SMS and WhatsApp, drawn from what is true of a student or graduate now. The communication history is kept on the record.

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Slack for Education

Slack connected to the student record, with record context in the conversation and handoffs that leave a trail. Shared channels extend to partners outside the institution.

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Agentforce

Salesforce’s AI agents, configured and governed on the institution’s own record. On this map, agents chase responses, check evidence and flag gaps for a person to act on.

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Claudeforce

Claude, Anthropic’s model, available to agents inside Salesforce as an alternative to the default model. Prompts pass through the Einstein Trust Layer, and the model provider retains no data.

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TondroAI Extract

AI document processing that reads transcripts, certificates and other documents and writes what it finds to the record. It works natively in Salesforce and with any SIS.

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TondroAI Discover

An audit of how your institution appears in answers from AI assistants, and of what shapes those answers.

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AI Strategy

Advice on where AI helps your institution, where it does not yet, and what your record can support.

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Self-hosted LLMs

Language models run on the institution’s own infrastructure, for data that cannot leave the country or the campus.

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Integrations

Connections between the record and the systems around it, such as the LMS, finance and ministry reporting. When Salesforce is the SIS, many of them are no longer needed.

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Managed Services

A named Salesforce team that runs the platform after go-live, with release readiness three times a year, an enhancement backlog and governance. On this map it also runs the returns each cycle.

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Walk the map with us

One hour on a call. Bring your last HEDB return and the list of systems that hold each KPI’s source data, and Tondro will mark which points on this map you can already produce and which you cannot.

Book the conversation

Tuesday and Wednesday mornings, Gulf Standard Time. We use your details only to arrange the call.