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Six KPIs worth 15 points together. Each one below is broken into the 28 points the guidebook asks for, and each point shows what Tondro Consulting configures to meet it. Choose an offering to see only its part.
MoHESR from Scopus. The institution supplies faculty details.
Peer-reviewed scholarly outputs per full-time academic and research staff member.
What KPI 4.1 needs, and what Tondro Consulting configures to meet it
What the framework needs
What Tondro configures
Scholarly outputs indexed in Scopus, which MoHESR collects centrallyGuidebook p. 39
Each output is recorded with its authors, programs and Scopus identifier, so the institution sees the count MoHESR will see.
Where the institution licenses the Scopus API, an agent finds new outputs by your authors, matches each to a faculty record and proposes it for a person to confirm.
Only outputs explicitly affiliated with the UAE institution countGuidebook p. 39
The agent checks the affiliation on each output and lists those where it is missing or wrong, while there is still time to have it corrected.
Arabic-language and creative outputs outside Scopus, which the institution submits case by caseGuidebook p. 39
Arabic publications, design outputs and artistic productions are recorded as outputs with their evidence attached, ready for the supplementary submission.
An agent checks ORCID and Crossref for outputs your authors have not yet reported, and proposes each for a person to confirm.
The denominator: full-time academic and research staff, less non-PhD holders teaching only foundation or general education and staff not expected to do researchGuidebook p. 39
Each faculty record carries appointment type, highest degree, teaching assignment and research expectation, so the exclusions are applied by rule.
Program-level lists, where an output counts for every program its author teaches in and co-authors at one university count onceGuidebook p. 39
Outputs link to authors and authors to programs, so each program’s list is a report, with one count per output for the institution.
Filing the denominator and the supplementary outputs through the Master APIGuidebook p. 39
Both are filed from the record through the HEDB portal today, and through the Master API when it opens.
4.2 Field-Weighted Citations Impact
معامل الاستشهادات الموزونة حسب المجال
Weight
1.5%
Period
5-yr rolling
High
2
Collected
MoHESR from SciVal.
Citations received compared with the citations expected for similar publications.
What KPI 4.2 needs, and what Tondro Consulting configures to meet it
What the framework needs
What Tondro configures
Field-weighted citation impact from SciVal, which MoHESR collects centrallyGuidebook p. 40
Calculated by SciVal from citations. No offering produces it.
Every eligible output credited to the institution in SciValGuidebook p. 40
The affiliation check under KPI 4.1 lists outputs that are not credited to the institution.
Where the institution licenses SciVal data, each output’s FWCI is shown on its record, so research leads can follow the trend by program.
4.3 Joint Industry Research
الأبحاث المشتركة مع القطاعات
Weight
2.5%
Period
5-yr total
High
65%
Collected
Master API, collected today through the interim HEDB portal.
The share of research projects funded or carried out with industry partners.
What KPI 4.3 needs, and what Tondro Consulting configures to meet it
What the framework needs
What Tondro configures
Every research project that meets the Frascati criteria, which together form the denominatorGuidebook p. 41
Each project is recorded with its Frascati classification, programs, investigators and launch year.
An agent reads the project summary against the five Frascati criteria and proposes a classification for a person to confirm.
Financial contribution: industry funding of at least 20% of a budget of at least AED 50,000, with in-kind support valuedGuidebook p. 41
The project budget holds each funder’s share, including valued in-kind support, and the rule tests the 20% and AED 50,000 thresholds.
Each funder is a partner record with its HEDB partner type, the same record used for industry contributions under KPI 3.4.
Intellectual contribution: a tangible output such as a publication, product or IP, with the partner’s part verifiableGuidebook p. 41
The project links to its outputs and IP, with the partner’s co-authorship or co-ownership recorded on each.
Work with the partner runs in a shared Slack channel, which keeps a dated trail of their contribution.
The partner organization aware of the collaboration, beyond one individual who works thereGuidebook p. 41
The agreement or approval from the organization is attached to the partner record and linked to the project.
Each project counted once, in its launch year, within a five-year totalGuidebook p. 41
The launch year is set once on the project, so the five-year total cannot count a project twice.
The return is produced from the project records in the HEDB format.
4.4 Student Participation Rate in Research
معدل مشاركة الطلبة في الأبحاث
Weight
4.5%
Period
3-yr rolling
High
12%
Collected
Master API, collected today through the interim HEDB portal.
The share of students who take part in qualifying research.
What KPI 4.4 needs, and what Tondro Consulting configures to meet it
What the framework needs
What Tondro configures
Students in any of the five forms: faculty-led projects, self-led research, research assistantships or internships, capstone or senior design, and thesis workGuidebook p. 43
Capstones, theses and research courses sit in the study plan, and each is linked to the project it belongs to.
Research assistants and students on faculty projects are named on the project record with their role and start date.
Proof of participation for faculty-led projects, and proof of execution for self-led researchGuidebook p. 43
The evidence is attached to the student’s role on the project.
Assistantships, capstones and theses counted only with academic, societal or economic impact, tested against the checklistGuidebook p. 44
An agent checks each project against the checklist, from prizes and five or more public talks to indexed publications, IP, media attention, AED 50,000 in funding and industry support, and proposes whether it qualifies for a person to confirm.
Each checklist answer is stored on the project with its evidence.
Each student project counted once, in the year it is launchedGuidebook p. 43
The launch year sits on the project, so a thesis that runs for two years counts once.
Moving the number: more students in qualifying research
Advisers see which students have no research involvement yet and which projects have places open for students.
Faculty post openings for student researchers in program channels, and students respond there.
Students hear about assistantships, competitions and open projects in their field.
Filing through the Master API as a three-year rolling averageGuidebook pp. 16, 43
The numerator comes from the project and student records and the denominator from enrollment, in one return.
4.5 Impact of Research
أثر البحث العلمي
Weight
2%
Period
5-yr total
High
8 over five years
Collected
Master API, collected today through the interim HEDB portal.
The social and economic impact of the institution’s research.
What KPI 4.5 needs, and what Tondro Consulting configures to meet it
What the framework needs
What Tondro configures
Funding attraction: a later grant or funding of at least AED 50,000 from the university or an external donorGuidebook p. 46
Follow-on grants are recorded against the project they came from, and the rule tests the AED 50,000 minimum.
Public outreach: prizes, five or more public talks, published educational materials, or media and social media attentionGuidebook p. 46
Investigators log talks, prizes and materials against the project.
An agent searches news and public sources for coverage of each project and proposes matches for a person to confirm.
Public policy citation: mention in government or international organization policy documents, or an invitation to brief officialsGuidebook p. 46
An agent searches published policy documents for citations of your outputs, and each citation a person confirms is added to the project.
Commercialization: AED 50,000 or more in revenue, a spin-off or license, or a trademarkGuidebook p. 46
Licenses, spin-offs and revenue are recorded on the IP register and linked back to the project.
One unit per dimension per project, up to four, each counted once within five yearsGuidebook pp. 45–47
The record scores units per project the way the guidebook examples do, so a second criterion in the same dimension adds nothing.
The total is filed from the record in the HEDB format.
4.6 Awarded Intellectual Property
الملكية الفكرية الممنوحة
Weight
2%
Period
5-yr total
High
8 over five years
Collected
Master API, collected today through the interim HEDB portal.
The number of intellectual property assets granted to the institution.
What KPI 4.6 needs, and what Tondro Consulting configures to meet it
What the framework needs
What Tondro configures
Granted IP only, by type: patents, utility models, plant varieties, integrated circuit layouts, industrial designs and copyrightsGuidebook pp. 48–49
The IP register holds each asset with its type, granting body, jurisdiction and status, and only granted assets are counted.
Extract reads the grant certificate and fills in the type, number, granting body and grant date for a person to confirm.
An institutional ownership share of at least 20%, with IP held only by individuals excludedGuidebook p. 48
The ownership split is recorded on each asset, and the rule applies the 20% floor.
Each jurisdiction counted separately, in its year of grant onlyGuidebook p. 48
Each jurisdiction is its own asset, linked to the same invention and carrying its own grant date.
Filing through the Master API as a five-year totalGuidebook p. 48
The count by type is produced from the IP register in the HEDB format.
Research Office on Salesforce is a new offering Tondro Consulting builds on Education Cloud, in the same org as the student record. Projects, outputs, partners, funding and intellectual property are linked to the faculty, students and programs they belong to. International research collaboration, KPI 5.4, is mapped on the Reputation page from the same project records.
Every agent on this page can run on Claude through Claudeforce, or on a self-hosted model where student data has to stay in the country.
Source: MoHESR, University Guidebook for Outcome-Based Evaluation Framework (OBEF), Version 11.5, 23 March 2026. English · Arabic. Page reviewed .
Salesforce as SIS
Salesforce Education Cloud run as the student information system, in place of the institution’s legacy SIS. Programs, enrollment, grades and transcripts sit on one record that every other office reads.
Recruitment and admissions on the same record the registrar keeps. Prospects, events, application review and decisions carry straight into enrollment without a handoff.
The graduate record continues the student record, with employers, partners and engagement kept on it. On this map it also holds the institution’s corporate partners and what each one does with it.
Continuing education on Commerce Cloud, with open enrollment sold like retail and corporate programs run as a sales pipeline. Every completion writes to the same learner record.
Research information on Education Cloud, in the same org as the student record. Projects, outputs, partners, funding, IP and student research are linked to the faculty, students and programs they belong to.
Email journeys on Marketing Cloud, with SMS and WhatsApp, drawn from what is true of a student or graduate now. The communication history is kept on the record.
Slack connected to the student record, with record context in the conversation and handoffs that leave a trail. Shared channels extend to partners outside the institution.
Salesforce’s AI agents, configured and governed on the institution’s own record. On this map, agents chase responses, check evidence and flag gaps for a person to act on.
Claude, Anthropic’s model, available to agents inside Salesforce as an alternative to the default model. Prompts pass through the Einstein Trust Layer, and the model provider retains no data.
AI document processing that reads transcripts, certificates and other documents and writes what it finds to the record. It works natively in Salesforce and with any SIS.
Connections between the record and the systems around it, such as the LMS, finance and ministry reporting. When Salesforce is the SIS, many of them are no longer needed.
A named Salesforce team that runs the platform after go-live, with release readiness three times a year, an enhancement backlog and governance. On this map it also runs the returns each cycle.
One hour on a call. Bring your last HEDB return and the list of systems that hold each KPI’s source data, and Tondro will mark which points on this map you can already produce and which you cannot.
