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Four KPIs worth 10 points together. Each one below is broken into the 19 points the guidebook asks for, and each point shows what Tondro Consulting configures to meet it. Choose an offering to see only its part.
What KPI 5.1 needs, and what Tondro Consulting configures to meet it
What the framework needs
What Tondro configures
The rank in QS, THE and Shanghai, which MoHESR collects from the published rankingsGuidebook p. 50
Compiled by the ranking bodies. No offering produces it.
For an unranked institution, the preferred proxy: the share of students sponsored by industry or governmentGuidebook p. 51
Each student’s sponsor is on the record with its type, so the sponsored share for the latest year is a report.
Proxy: employers who hired from the institution last year and again this yearGuidebook p. 51
Graduate employers are partner records with each year’s hires on them, so you can check the figure MoHESR derives from MoHRE data.
Proxy: entrepreneurs and notable alumni from the past ten yearsGuidebook p. 51
Ventures founded and positions held are recorded on the graduate record, each with its source.
Proxy: graduates employed by prominent companiesGuidebook p. 51
The employer on each graduate record is a partner, so the share at any list of companies is one report once MoHESR publishes its list.
5.2 International Accreditation Status
حالة الاعتماد الدولي
Weight
3%
Period
Last year
High
90%
Collected
Master API, collected today through the interim HEDB portal.
How far the institution and its eligible programs hold international accreditation.
What KPI 5.2 needs, and what Tondro Consulting configures to meet it
What the framework needs
What Tondro configures
Which programs are eligible, meaning a CAA-approved discipline accreditor exists in the language of instructionGuidebook p. 52
Each program record states whether it is eligible and which accreditor applies, so the denominator is defined on the record.
Active accreditations at program and institution level, with the body and the expiry, held during the reporting cycleGuidebook p. 52
Each accreditation is recorded on the program or the institution with the accrediting body, the grant date and the expiry.
An agent warns the program lead as an expiry approaches, early enough to start the renewal.
For a branch campus, evidence that the branch program was included in the parent institution’s reviewGuidebook p. 52
The evidence is attached to the branch program’s accreditation record.
Filing through the Master APIGuidebook p. 52
The return is produced from the program records in the HEDB format.
5.3 Student Participation in International Dual/Joint Degrees
معدل مشاركة الطلبة في برامج الدرجات الدولية المزدوجة أو المشتركة
Weight
2%
Period
3-yr rolling
High
5%
Collected
Master API, collected today through the interim HEDB portal.
Student participation in international dual or joint degrees and in mobility.
What KPI 5.3 needs, and what Tondro Consulting configures to meet it
What the framework needs
What Tondro configures
Dual, joint and mobility programs approved by the CAA, each with its partner institutionGuidebook p. 53
Each dual or joint program and each mobility agreement is recorded with its partner institution and its CAA approval.
Students enrolled in a dual or joint program, including those not abroad this yearGuidebook p. 53
Enrollment in the dual or joint program is on the student record, so the student counts whether or not they are abroad.
Applicants to dual and joint programs are recruited and admitted on the record they then enroll on.
Outgoing mobility of at least four weeks, or the equivalent of a three-credit courseGuidebook p. 53
The mobility record holds the host, the dates and the credits, and the rule is applied to those fields.
Advisers see which students are eligible for mobility and can plan it into the study plan.
Students in eligible programs hear about mobility options at the points in the year when they can still apply.
Program level: documented participation within the past three yearsGuidebook p. 53
Participation history stays on the record, so a program’s last three years are one report.
Filing through the Master API as a three-year rolling averageGuidebook pp. 16, 53
The return is produced from the record in the HEDB format.
5.4 International Research Collaboration
التعاون البحثي الدولي
Weight
2%
Period
5-yr total
High
40%
Collected
Master API, collected today through the interim HEDB portal.
The share of research projects with an international partner.
What KPI 5.4 needs, and what Tondro Consulting configures to meet it
What the framework needs
What Tondro configures
Research projects with a documented international partner, against all research projects as the denominatorGuidebook p. 54
Each project records its partners with their country, on the same project records used for KPI 4.3.
A financial contribution of at least 20% of a budget of at least AED 50,000, or a verifiable intellectual contribution to a tangible outputGuidebook p. 54
The threshold and output tests from KPI 4.3 are applied to international partners.
Work with the partner runs in a shared Slack channel, which keeps a dated trail of their contribution.
PhD theses under international co-supervisionGuidebook p. 54
The co-supervisor and their institution are recorded on the thesis in the student’s study plan.
The partner organization aware of the collaboration, and each project counted once in its launch yearGuidebook p. 54
The agreement or approval from the partner organization is attached to the partner record.
The launch year is set once on the project.
Filing through the Master API as a five-year totalGuidebook p. 54
The return is produced from the project records in the HEDB format.
Every agent on this page can run on Claude through Claudeforce, or on a self-hosted model where student data has to stay in the country.
Source: MoHESR, University Guidebook for Outcome-Based Evaluation Framework (OBEF), Version 11.5, 23 March 2026. English · Arabic. Page reviewed .
Salesforce as SIS
Salesforce Education Cloud run as the student information system, in place of the institution’s legacy SIS. Programs, enrollment, grades and transcripts sit on one record that every other office reads.
Recruitment and admissions on the same record the registrar keeps. Prospects, events, application review and decisions carry straight into enrollment without a handoff.
The graduate record continues the student record, with employers, partners and engagement kept on it. On this map it also holds the institution’s corporate partners and what each one does with it.
Continuing education on Commerce Cloud, with open enrollment sold like retail and corporate programs run as a sales pipeline. Every completion writes to the same learner record.
Research information on Education Cloud, in the same org as the student record. Projects, outputs, partners, funding, IP and student research are linked to the faculty, students and programs they belong to.
Email journeys on Marketing Cloud, with SMS and WhatsApp, drawn from what is true of a student or graduate now. The communication history is kept on the record.
Slack connected to the student record, with record context in the conversation and handoffs that leave a trail. Shared channels extend to partners outside the institution.
Salesforce’s AI agents, configured and governed on the institution’s own record. On this map, agents chase responses, check evidence and flag gaps for a person to act on.
Claude, Anthropic’s model, available to agents inside Salesforce as an alternative to the default model. Prompts pass through the Einstein Trust Layer, and the model provider retains no data.
AI document processing that reads transcripts, certificates and other documents and writes what it finds to the record. It works natively in Salesforce and with any SIS.
Connections between the record and the systems around it, such as the LMS, finance and ministry reporting. When Salesforce is the SIS, many of them are no longer needed.
A named Salesforce team that runs the platform after go-live, with release readiness three times a year, an enhancement backlog and governance. On this map it also runs the returns each cycle.
One hour on a call. Bring your last HEDB return and the list of systems that hold each KPI’s source data, and Tondro will mark which points on this map you can already produce and which you cannot.
