Salesforce as a Student Information System
After ITS Integrator: the student record on Salesforce.
South African institutions carry a reporting load few systems were built for. On Salesforce, HEMIS, HEQCIS and NSFAS reporting run natively against the student record, and the platform arrives whole — the database, the integration layer and the reporting are the platform, not separately licensed pieces assembled around it.
Where things stand
The situation around ITS Integrator.
ITS Integrator belongs to Adapt IT, which Volaris Group — a Constellation Software company — acquired in January 2022, delisting it from the Johannesburg Stock Exchange.
What runs natively
Everything ITS Integrator holds today, native.
The record of truth moves whole. In our deployments these run natively on Salesforce — configured on the platform, not built beside it.
- Registration
- Prerequisite enforcement, section capacity and waitlists.
- Grading
- Grade entry, grade rolls and grade-change workflow.
- GPA and academic standing
- Computed in the platform, not imported into it.
- Official transcripts
- Produced natively; delivered through your existing service.
- Course catalog and class scheduling
- Terms, sessions, sections, rooms and times.
- Degree audit
- Degree progress and what-if analysis.
- Transfer credit
- Articulation rules, not just stored evaluations.
- Student financials
- Fee assessment, accounts receivable, payments and refunds.
Financial aid stays in the system your aid office trusts — live integrations with PowerFAIDS, Regent and Campus Ivy tie aid status into the same student record. Reporting and compliance run natively, by jurisdiction.
What changes day to day
The work after the migration, not just the migration.
A replacement is judged on the years after go-live. Four things institutions tell us changed once the record was on a platform.
- The platform arrives whole
- The database, the integration layer, the reporting and the security engineering are the platform. There is no separate database license, support contract or infrastructure bill sitting underneath the one you already pay.
- Regulator reporting against the live record
- HEMIS, HEQCIS and NSFAS reporting are configured natively, so a submission is a report run against the record rather than a compilation exercise before every cycle.
- Change without a request
- A new fee rule, a calendar exception, a revised progression rule — configuration made in days by your own team. Changing how the institution works stops requiring someone else to agree it is worth doing.
- Interfaces you can actually change
- Screens, fields and workflows are configured to the way your offices work, not inherited fixed. What a user sees is a decision your institution makes and revisits.
Ten months, typically — for institutions under 10,000 students.
Institution size drives the timeline, and larger or more structurally complex institutions take longer — we will tell you where you fall in the first conversation. For context, the industry norm for an SIS replacement is measured in years.
Common questions
Moving off ITS Integrator.
What happens to HEMIS and NSFAS reporting?
Both run natively, alongside HEQCIS, configured against the live student record. Statutory reporting is built into the implementation rather than assembled afterwards, because the submission calendar is what a South African institution’s year is organized around.
Do we still need a separate database license?
No. The data platform is part of Salesforce — there is no database to license, patch, size or renew underneath the application, and no separate support agreement for it. That removes a cost and a dependency that usually sits outside the student system’s own budget line.
Do you work with South African institutions?
We work in higher education exclusively and internationally, with offices in Austin, Texas, Málaga, Spain and Amsterdam, Netherlands. Reporting and compliance are configured by jurisdiction, and student data stays in the region that regulates it — Salesforce operates in more than twenty regions with data kept in-region.
What replaces iEnabler for students and staff?
Experiences built on the record itself rather than a self-service layer reading from it. A student sees their own live record — registration, results, fees and outstanding items — and staff see the same record under different permissions, so nothing has to be kept in step with anything else.
Insights & events
On this migration.
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Start here
Bring us your Adapt IT reality.
Your contract dates, your academic calendar, your integrations, whatever your registrar worries about most. A discovery call is a working conversation with people who have moved institutions onto Salesforce — we will tell you candidly whether this is a fit.