CIOs & IT leadership
You inherited the estate. You answer for all of it.
The SIS predates your tenure and will outlast several strategic plans. Around it: integrations nobody has fully mapped, vendors on their own release schedules, and a campus that experiences every failure — theirs or yours — as IT’s. Meanwhile the requests keep arriving faster than the budget does, and each one assumes the estate can do something it was never built to do.
How we show up
A partner for the estate, not just the project.
Replacing an SIS is the loudest thing we do. Most of what a CIO carries is quieter: keeping what exists running, staffing what the market will not staff, and answering for where the data lives.
- Salesforce as the SIS
- The re-platforming itself: configured rather than coded, releases without upgrade projects, and a system built for demands nobody has written down yet. The architecture case is its own page.
- Managed services
- Most institutions cannot staff a permanent Salesforce bench. We stay on as that team — Education Cloud, Data Cloud, Sales, Service and EDA — with release readiness three times a year and your institutional context retained.
- AI on your terms
- Agentforce deployment and our own AI products — including self-hosted LLM deployment for institutions whose data cannot leave their own infrastructure.
- Slack, connected to the record
- The channel where staff already work, integrated with the student record rather than running beside it — one fewer unsanctioned system growing in the gaps.
One record
The data foundation everyone keeps asking you for.
Every strategic request that lands on IT — institutional analytics, the retention dashboard, an AI strategy — quietly presumes a coherent student record, and a forked estate cannot supply one. One platform holding the record from prospect through academic history is not tidiness; it is the prerequisite for everything the institution says it wants next. The integration map shrinking is the side effect.
Insights & events
Written for this role.
Article · Apr 15, 2026
The AI Visibility Gap in Higher Education: 46% of Students Are Searching With AI. Only 30% of Schools Are Ready to Be Found.
Half of prospective students research colleges with AI. Only 30% of institutions have a strategy for appearing in the answers.
Article · Mar 28, 2026
Your Google Rankings Are Irrelevant to AI and It's a Problem.
Only about 10% of URLs cited by major AI platforms also rank in Google's top 10 for the same query.
Article · Feb 23, 2026
Is Your Institution One Resignation Away from a Crisis? The Hidden Risk Inside CAMS SIS
When CAMS know-how lives in one staff member's head, the registrar's office is one resignation from crisis. What that risk looks like and how to reduce it.
Start here
An hour with people who have done this.
Come with the integration map and the contract dates. We will tell you candidly whether this is a fit, what we would move first — and what we would not touch.